Returns and Faulty Goods

In the unlikelihood you need to return an item, all you have to do is follow a simple process below:-

14 Day Money Back Guarantee

You need to include your invoice and reasons for the return item. Simply send it back to the below address:

Castle Brooke Tools (UK) Ltd
Princess Street
Sheffield
S4 7UU
England

 - OR -

E-MAIL - info@castlebrooke.co.uk

These items should be unused and in the same condition, with their original packaging.

We can also offer a collection service, which may incur a charge. More information regarding this service is available by contacting info@castlebrooke.co.uk

Faulty Goods

Items that have been purchased less then 14 days ago can be returned under our 14 Day Money Back Guarantee.

Cancellations

Simply notify our info@castlebrooke.co.uk - to arrange the necessary procedure to follow. Please note this must be done within 14 Days from receipt of goods.