Returns and Faulty Goods

In the unlikelihood you need to return an item, all you have to do is follow a simple process below:-

14 Day Money Back Guarantee

You need to include your invoice and reasons for the return item. Simply send it back to the below address:

Castle Brooke Tools (UK) Ltd
Princess Street,Greystock Street
S4 7UU

- OR -


These items should be unused and in the same condition, with their original packaging.

We can also offer a collection service, which may incur a charge. More information regarding this service is available by contacting

Faulty Goods

Items that have been purchased less then 14 days ago can be returned under our 14 Day Money Back Guarantee.


Simply notify our - to arrange the necessary procedure to follow. Please note this must be done within 14 Days from receipt of goods.